How to fix WordPress not sending email issue

How to Fix WordPress Not Sending Email Issue

WordPress is a powerful content management system (CMS) used by millions of website owners worldwide. One of the most common issues that WordPress users face is the problem of emails not being sent from their website. This can be frustrating, especially if you rely on email notifications for important actions like password resets, new user registration, or contact form submissions. In this article, we will guide you through the steps you can take to fix the WordPress not sending email issue.

1. Check your Spam Folder

Before trying any other solutions, it’s worth checking your spam folder to see if the email notifications are getting filtered there. Sometimes, email providers like Gmail, Yahoo, or Hotmail may flag your WordPress email as spam, and they will automatically move it to the spam folder. Check your spam folder to ensure that the WordPress emails aren’t being filtered there.

2. Configure WordPress to Use SMTP

WordPress uses the PHP mail function by default to send emails, which may be blocked by your hosting provider or email provider. To bypass this problem, you can configure WordPress to use SMTP (Simple Mail Transfer Protocol) to send emails. SMTP is a protocol used for sending emails that is more reliable and secure than PHP mail. To configure WordPress to use SMTP, you need to install and activate an SMTP plugin like WP Mail SMTP or Easy WP SMTP. After activating the plugin, you will need to enter your SMTP settings, which are usually provided by your email provider or hosting provider. Once you’ve configured SMTP, try sending a test email from your WordPress site to see if it’s working correctly.

3. Check your Email Provider's Settings

If you’re still not receiving emails, you should check your email provider’s settings to ensure that emails are not getting blocked. Some email providers like Gmail or Yahoo have strict anti-spam policies, and they may block emails from certain domains or IP addresses. You can check your email provider’s documentation or contact their support team to see if they are blocking your WordPress emails.

4. Use a Reliable Email Service

If none of the above solutions works, you can consider using a reliable email service provider like SendGrid, Mailgun, or Amazon SES. These services provide SMTP servers that are optimized for sending emails, and they have advanced features like email tracking, spam analysis, and delivery optimization. By using a reliable email service, you can ensure that your WordPress emails are delivered successfully to your users’ inboxes.

5. Contact Your Hosting Provider

If you’ve tried all the solutions above and still can’t send WordPress emails, you should contact your hosting provider for assistance. Your hosting provider may have blocked the PHP mail function on their servers for security reasons, or they may have strict email policies that prevent WordPress emails from being sent. Contact your hosting provider’s support team and explain the issue to them, and they will be able to assist you in resolving the issue.


WordPress not sending emails can be a frustrating problem, but it’s not difficult to fix. By following the steps above, you can troubleshoot the issue and get your WordPress emails working again. Remember to check your spam folder, configure SMTP, check your email provider’s settings, use a reliable email service, and contact your hosting provider if needed. With these solutions, you can ensure that your users receive the email notifications they need from your WordPress site.

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